Frequently Asked Questions

Some quick answers to questions people ask most often.

General

What is VolleyBrains?

Volleybrains.com is the platform that makes it possible for anyone to read and watch deep dive interviews with the best pro volleyball coaches on the globe. Alongside that we also offer actual practice overviews of pro teams. In those videos the top coaches go over every single minute of their practice.

The coaches we interview are: current high performing coaches of the best leagues in the world, coaches that are breaking the paradigm or the legendary coaches of the game.

What is included in a VolleyBrains membership?

Membership includes access to our complete and ever growing database of interviews and practice overviews.

Each masterclass includes in-depth notes of our video calls. Every single masterclass from number 14 on and every future masterclass is mostly based on video content*. Always accompanied with English subtitles.

When we post a new Masterclass, a notification will arrive in your email inbox.

Every year 20 more Masterclasses will be added to VolleyBrains.com.

*(also Masterclass 11 & 12 include video clips)

Where can I read and watch?

Our website is mobile friendly, so it can be viewed anywhere.

Which masterclasses or practice overviews are right for me?

Most of our members live in the United States or in Europe. 2 regions with very different volleyball cultures.

I would encourage you to alternate articles from coaches that you know with those not yet known to you.

That will get you the most broad insights...and will undoubtfully get you to know some interesting coaches.

How to use VolleyBrains?

It is you, the reader, who makes up your own opinion and figure out what advice or which new insights you want to implement in your own coaching style and with your own team/club.

You get a full article to focus on, we urge you to block out enough time and get everything out of every article we'll feature.

Pricing & Payment

How much does VolleyBrains cost?

The annual membership is 120 dollars and provides unlimited access to all previous articles and every new article as they launch.

For discounted group memberships, please visit this page.

How to get your membership fully repaid?

Volleybrains is an educational platform. Depending on your activity and your organisation it’s likely your VolleyBrains membership can be considered an expense.

Check with your school, club, organisation or accountant. And get your membership fully repaid by the organisation where you coach or get it deducted from your taxes.

Within 24 hours after becoming a member we will provide you a payment receipt in your email inbox.

Why isn’t VAT or other sales tax added to my purchase?

VolleyBrains operates under the VAT exemption for small enterprises rules.

Once our annual limit hits all new subscribers will be billed the additional VAT according to their country of origin.

Right now, you can still enjoy this ‘extra discount’.

How can I contact VolleyBrains?

If you have more questions, please email us at [email protected]. We're happy to help if it is needed.

For our VB members

How do I change the email address attached to my membership?

When you are logged into volleybrains.com, the 'account' section will be visible at the top right of our website. 

Over there you can easily edit and save your personal data.

How do I change my billed credit card?

In case your credit card is about to expire or you want to change the card that is credited:

When you are logged into volleybrains.com, the 'account' section will be visible at the top right of our website.

Press the 'Update' button where it says 'Billing info'

Over there you can easily edit and save your new billing info.

Volleybrains.com uses Stripe.com as it's payment processor. Your data are not accessible to us, they are secured by the payment processor.

How do I cancel my membership?

If you don't want to continue your yearly membership, you can cancel your membership renewal at the top right of our website in the 'account' section that's visible when you are logged in.

Press the 'Change' button where it says 'VolleyBrains Membership'. 

Press 'Cancel subscription' to cancel your membership.

Please note that there aren't refunds for partially unused membership periods. Your account menu clearly states when your subscription renews.

Your account section is very straightforward and looks like this:

The green boxes are of course used to protect some of the data of this account.

For any further questions you have you can email us over at [email protected]